Trust & safety · Built in Switzerland

Book with
total certainty.

Every booking is backed by our 100% refund guarantee, held in escrow, and protected by two-sided reviews, one-tap SOS and privacy-by-design. A reserved, paid, navigable spot - or a full, fast refund.

100% refund guaranteeFunds held in escrowSwiss nFADP & EU GDPR
0%
100% refund guarantee on every booking
Refunded
Every booking - or your money back
Minimal
Plate data, encrypted at rest
0-sided
Double-blind reviews
0 tap
To Swiss emergency help
The 100% refund guarantee

A spot you can count on, every time.

The whole point of Parkberry is relief. So every booking carries one promise: if a booked spot ever falls through, you get a full, fast refund - at no charge, no arguing.

01

You book a real, confirmed spot

Every listing is a verified private bay - not a guess. The moment you book, that exact space is reserved in your name.

02

If it ever falls through

Blocked, double-booked or unavailable on arrival? Open the booking and tap the refund guarantee - no arguing at the barrier.

03

You get a full, fast refund

If a booked spot ever falls through, you get a full, fast refund - at no charge. The money held in escrow comes straight back to you.

Your money is held safely in escrow

Payment is held - not released to the host - until your booking completes as promised. TWINT, card or Wallet, one transparent all-in price, and 0% driver-side fees. No surprises at the barrier.

Read the full refund guarantee terms
Safety hub

Help is always one tap away.

Parking should never feel exposed. Through every booking, Parkberry keeps Swiss emergency help, live location share and human support within reach - designed for the moment you actually need it.

One-tap SOS

A single tap during any booking reaches the Swiss emergency services you need - 112 general, 117 police, 144 ambulance - without hunting for a number.

Live location share

Share your live location with emergency contacts or responders straight from the SOS screen, so help knows exactly which bay or level you are on.

Safety hub & support

Reach a real Parkberry support desk in DE, FR, IT or EN. Report a problem, flag a listing, or get help mid-booking - one tap away the whole time.

Verified two-sided trust

Hosts and drivers are accountable to each other through double-blind reviews, so the people on both sides of every booking have earned their place.

112 · Emergency117 · Police144 · Ambulance
Double-blind reviews

Two-sided trust, with nothing to game.

Drivers and hosts review each other after every booking - but neither rating is revealed until both are in. The result is feedback you can actually believe, on both sides of the spot.

  • Neither side sees the other's rating until both have submitted - or the window closes.
  • No retaliation, no pressure: honest feedback from drivers and hosts alike.
  • Repeated problems surface fast, so the spots and people you book stay trustworthy.
Example - how reviews look
Driver → Host

Exactly as listed, easy to find, charger worked first try.

Host → Driver

On time, left the bay spotless. Welcome back any time.

Both ratings revealed at the same moment
Privacy by design

Your plate, your data, your call.

Privacy isn't a setting we bolted on - it's how Parkberry is built. We keep the minimum, encrypt it, and hold ourselves to Swiss nFADP and EU GDPR standards on every booking.

Read the privacy policy

Minimal plate data

We collect only what a booking genuinely needs - and nothing we don't.

Encrypted at rest

Sensitive data, including plate details, is encrypted and access-controlled.

nFADP & GDPR

Privacy-by-design to Swiss nFADP and EU GDPR standards, from the first line of code.

Yours to control

See what we hold, export it, or ask us to delete it. Your data stays yours.

Certainty, by default

Park knowing it's handled.

Refund guarantee, escrow, honest reviews, one-tap SOS and privacy-by-design - every one of them on, on every booking. That's the relief Parkberry is built to deliver.